Special Service Campaign for POWER WINDOW MASTER SWITCH (BMS)
Official Statement:
Following the announcement
made by Toyota Motor Corp in Japan on 10 October 2012, Borneo Motors Singapore
will initiate a Special Service Campaign for select Toyota Yaris, Vios, Corolla
Altis, Camry and RAV 4 models.
This campaign is to
rectify the condition that may cause the drivers’ side Power Window Master
Switch to experience “notchy” or “sticking” condition when in use. This is a
proactive measure Toyota is taking to ensure attempts to rectify this condition
is carried out with Toyota approved method and the appropriate lubricant.
At the moment, we are
still pending further clarifications specific to the involved Toyota models
distributed and sold by Borneo Motors.
http://www.reuters.com/article/2012/10/10/us-toyota-recall-idUSBRE89906N20121010
Q1: What is the defect?
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| Credit: REUTERS, Andrew Winning |
The Power Window Master Switch may
experience a “notchy” or “sticking” condition when in use.
If commercially available
lubricants are applied in an attempt to address this condition, the switch
assembly may overheat and melt.
Q2: What is the cause of this condition & concern?
This notchy or sticking condition may
be caused by uneven application of grease lubricant at the original supplier of
the switch. As such, over time and with frequent usage, the contact points
within the switch may deteriorate prematurely, causing the “notchy” or sticking
condition when in use.
If owners attempt to use commercially
available lubricants, the resin or plastic parts inside the switch may become
overheated by ingredients in these lubricants and melt.
Q3: What brand of these commercially available
lubricants is likely to cause this condition?
We currently do not have this
information.
Q4: Which models and how many vehicles
are involved?
In Singapore, the models
involved in this campaign are
Camry, Corolla Altis,
RAV 4, Vios, Yaris – models produced between February 2006 and April 2009.
Approximately 15,000
units may be involved. However, we are in the midst of verifying the actual
involved units locally.
For Singapore, please refer to the Borneo Motors weblink below for information pertaining to this exercise.
http://www.toyotasingapore.com.sg/about/news_and_events/advisory.aspx
For Singapore, please refer to the Borneo Motors weblink below for information pertaining to this exercise.
http://www.toyotasingapore.com.sg/about/news_and_events/advisory.aspx
